When your staff receive telephone calls, they can enter data pertaining to a patient's medical condition, pharmacy refill requests, or other information. They can request the patient's medical record chart at the time they enter the information. Automatic printing to the chart room occurs as information is entered.

The Telephone Message System eliminates lost or forgotten messages by recording and routing phone messages on-line. Your staff can send and receive intra-clinic messages on-line and print messages either automatically or on demand. Messages can be printed and added to patient charts without re-entering handwritten notes.

Highlights of the Telephone Message System include:

• On-line recording of telephone messages
• Capability of defining a set of quick-entry message and response codes
• Integrated with the Patient Accounting and Customer Information Management System modules
• Automatic chart request
• Urgency indicator.